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Watch a short video about our Managed Services for Saleforce
What are Salesforce Managed Services
Salesforce Managed Services is a set of professional services available on a subscription basis. As opposed to project-based professional services, managed services do not have limited scope and timeframe.
It’s like renting a building that you can turn into a restaurant, daycare center or law firm depending on your current needs. With Salesforce managed services you can utilize various outsourced specialists on an ad-hoc basis. In other words, you have access to Salesforce professionals when you need them.
In a nutshell:
- Save time and money by leveraging reliable Salesforce professionals
- Access to a pool of trusted experts when you need them the most
- Gives your team more control over their schedules
- Free up your staff's time
Talk to One of The Leading Salesforce Managed Services Provider Today! Book Free consultation now!
Questions? We have answers: +31 97 010 280 885
What are the benefits of Salesforce Managed Services?
No need to hire a full-time team
Access to the experienced team whenever you need them.
- Save money on hiring full-time employees.
- Get access to experienced team members.
- Grow your business without the stress of managing a team.
Save costs and go global
As a business, you can focus on your core activities while we take care of everything else.
- Save money on services you don't need.
- Get the same level of support as if it were done locally.
- Be more productive in your day-to-day tasks by outsourcing more of them.
Create new Salesforce processes quickly
Save time on projects because all Salesforce work is done under one agreement.
- Save time on projects because all Salesforce work is done under one agreement.
- Create new Salesforce processes quickly.
- Get more done in less time and with fewer errors.
Optimize your organizational structure
Reduce project backlogs and increase transparency. Instead of having 1 Salesforce team, you can have 10 or more to handle different aspects of your business.
- Increase your sales team's productivity.
- Reduce data entry time for each team member.
- Cut down on the number of meetings that are needed.
Why do you need Salesforce Managed Services?
As your business grows, it is likely that you will outgrow the resources you have. As your reporting needs evolve, you might need to hire new resources for reporting including data quality services and application administration. With Salesforce Managed Services, not only do we handle all aspects of Salesforce but also provide additional resources on an ad-hoc basis when you need them.
- To ensure future business transformations with less effort and higher transparency level
- Your organization is evolving and you need to adapt your business processes as time goes
- You need to provide ongoing management to your salesforce instance to make sure it is up to date
- Support services from Salesforce do not provide consultancy support, with managed services you are getting them
- Most likely your organization is using third-party solutions and you need to support connection with salesforce.
- It is expensive and does not make sense to keep all possible salesforce expertise inside the company. With managed services, you are getting expertise on an ad-hoc basis.
Talk to One of The Leading Salesforce Managed Services Provider Today! Book Free consultation now!
Questions? We have answers: +31 97 010 280 885
How can Salesforce Managed Services help you get more?
Your Salesforce can do more with our salesforce managed services, which means you can do more too. Maximise your salesforce investment with the right system maintenance and support with more salesforce features and user adoption.
Start using what was left in the shadows
Start using functionality that is already in your Salesforce platform, but for various reasons was left in the shadows. Extend your control over your sales or customer support team by introducing new tools, discovering which parts of the system are not being used and replacing them with newer tools.
The process is changing, so change your CRM
Let your system evolve with your business and start increasing turnover by gaining more control and eliminating inefficient or obsolete processes. Remove the burden of entering unnecessary information from your team and free up their time for something more important – working with your customers.
Now there's someone to ask
Find your consultant and find out how other companies are solving the same problems with salesforce. Answers are just a phone call away*. The faster the answers – the faster the decisions in the new, dynamic reality.
*Phone support is not available on all tariff plans. Check with your sales specialist for additional terms.
What will you get with our Salesforce Managed Services
Administer, renew and maximise your investment with technical support with salesforce managed services
You no longer have to scratch your head to make small changes to your system, just open a ticket with our technical support team and our experts will help you add new users, hide fields, edit business processes and more. Maximise your investment with Salesforce technical support from Blondie.
- Technical consulting
- Field admin
- User and rights administration
- Documentation maintenance
- Data administration
- Managing reports and dashboards
- Process administration
Plan, design and improve business processes with consultancy support with salesforce managed services
You now have someone to ask how to better implement a business process, how effective one automation decision or another is and how to better organise your sales team. Our expert will support you at any stage of the customer service cycle.
- Business process optimisation
- Implementing a digitisation strategy
- Sales management
- Implementation of customer portals
- Technically complex issues
- Infrastructure construction issues
- General business issues
Go beyond the box with Apex programming included with our salesforce managed services
No more coordinating the operational front – send a request and follow the creation of small adjustments in real time. Small but technically complex changes no longer cause difficulties or require time-consuming approvals.
- Wokflow automation
- Validation
- Scripts
- Minor automations
Talk to One of The Leading Salesforce Managed Service Providersn Today! Book Free consultation now!
Questions? We have answers: +31 97 010 280 885
Our Salesforce Managed Services Plans
Learn about our HyperCare+ programme for most demanding Salesforce users
Contact us and we will create a tailored offer for your specific case and your Salesforce version. Bring your setup to the next level with our salesforce managed services.
Book a consultationCare
Salesforce Essentials and Professional tariff plans
Technical support - 15h/month
Consulting Support - 1h/month
Apex Programming - 1h/month
Email support
Response time from 24 hours
Support in two languages
Catalogue price discount for additional services - 10%
Get a quoteCare+
Salesforce Professional and Enterprise tariff plans
Technical support - 20h/month
Consulting Support - 3h/month
Apex Programming - 5h/month
Email support
Response time from 12 hours
Support in three languages
Catalogue price discount for additional services - 20%
Get a quoteHyperCare
Salesforce Enterprise and Ultimate tariff plans
Technical support - 30h/month
Consulting Support - 5h/month
Apex Programming - 10h/month
Telephone support
Response time from 6 hours
Personal manager
Catalogue price discount for additional services - 25%
Get a quote
Why choose Blondie as your Managed Services Provider?
Blondie is in tune with the needs of today’s business. We are not just a systems integrator, but also an implementation partner that takes responsibility for your Salesforce investment along with you. Blondie can work as a standalone or as part of a broader solution to create synergy across the board and reach top-level results fast.?
We have a team of dedicated professionals striving to provide customer satisfaction through continuous development and improvement of solutions to keep up with the pace of change in this constantly evolving world. We believe that our job does not end at simply delivering on what we have been asked for, but rather making sure it works properly from the first day. Blondie has outstanding expertise within various industries as well as different solution types
- A full-service package that will take care of your Salesforce needs
- A team of experts who understand the need for responsiveness in today's digital world
- Guaranteed results from our experience and expertise with Salesforce.com
- Help make your company more productive, responsive, and scalable
Talk to One of The Leading Salesforce Managed Service Providersn Today! Book Free consultation now!
Questions? We have answers: +31 97 010 280 885
FAQ: Frequently Asked Questions About Salesforce Managed Services
No. Salesforce on their own do not provide managed services. Instead, Salesforce has large community of partners, like our company, who can provide you with managed services.
Blondie’s managed services include proactive monitoring of your system, training for your staff and optimization of the way you use Salesforce. Our engineers will help identify opportunities within your business to improve efficiency, save time and reduce costs.
It depends on your needs and the size of your Salesforce implementation. Each client is unique and we always offer a custom offering.
Costs of Salesforce Managed services depends on amount of users, Salesforce solutions your company is using, business goals, sales targets and many other factors. Talk to us today to get your personalized quote for Salesforce Managed Services.
Typically, our clients are up and running within two weeks. Also depending on the size of your organization, you may not need all services straight away. So do contact us for a full assessment of your needs.
Our managed services offering includes consulting services, technical support, strategic planning for your Salesforce development, user administration, user support, fixing tech problems and a comprehensive set of services that could be used on-demand as your business grows.
Managed Services means that you are not doing the work yourself. Instead, you are using a third-party company to do it for you. One of the benefits of this is that there is ongoing support instead of only one time (project).
What are the different types of managed services?
Different types of salesforce managed services mean various services which are included. For example, some companies provide ongoing management support, while others only offer Salesforce administration and minor bug fixing.
We offer full set of Salesforce professional services which does not require you to hire in-house resources. We offer proactive improvements for your Salesforce instance which gives you better Salesforce experience, better utilization of Salesforce products and ongoing support for all your salesforce technical problems.