Organize contacts, schedule appointments and manage deals more efficiently with Salesforce Contact Management

Get a broader picture of your customers, including activity history, key contacts, customer communications and internal customer discussions.

Know every contact person of your customer.

Access important customer data – including key contacts, contact history and more – quickly and easily with Customer Contact Management. From insights on how to engage with them to the deals they’re involved in, you’ll have a complete picture of each customer.

Involve social data to get to know your customers in-depth.

Use your customers’ social content feeds to understand what they are saying about your products or services. You’ll discover valuable insights into customer problems so you can proactively respond.

Engage with people across your business.

Moving your contact management solution online and into the cloud enables collaboration across your organization. Our social collaboration tools are designed to enable you to share insights, relevant documents and other matters for every record and contact in the business.

Prepare for customer meetings even on the go.

Access all the customer contact information you need from anywhere. The Salesforce app on your mobile device pulls valuable social profile information from your accounts and contacts, giving you deep insights so you can confidently proceed to your important sales meeting.

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